Applicability: The provision set out and referred to in this consignment note shall apply to modes of transport used by Yogayog for connection of consignments.
They also apply if the mode of transport as described on the face of this consignment note is contrary to the original contract between the parties or performed by one or more modes of transport which may not the defined mode of delivery of the consignment as agreed in this consignment note.
Definitions
Yogayog means Yogayog Express Limited.
Parties mean and includes consignor consignee and/or his/her authorized representatives.
Freight referred to in this consignment note means the transportation charges alone and it excludes the other components like COD / TO PAY / MENTION PC charges taxes and other levies.
Delivery means tender of shipment to the parties or intimation about arrival of the shipment at the destination.
Pincode Serviceability
Search by Pincodes
Risk Surcharge
What is risk surcharge?
It is a provision from the company for the benefit of the customer to protect against the transit risks when the goods are not insured by the consignor. The coverage is extended if the customer chooses to avail the provision by paying the stipulated risk coverage charges.
This should not be construed as insurance cover as risk surcharge cover will have only a limited liability on the part of the company subject to the terms and conditions laid out.
Applicability of risk surcharge
Risk surcharge is applicable to all Premium Express Services and consignments booked under services offered with airway bill series that begin with - D, E, V and W. However, products and consignments that are booked under 'Mentioned Piece' will only have Mentioned Piece charges as levied covering the risk.
Key Points
Yogayog Plus and Yogayog Blue: Maximum shipment value is restricted to Rs. 25,000/- per consignment.
COD / TO PAY/D Series: Maximum shipment value is restricted to Rs. 50,000/- per consignment.
Consignments booked under "F" and Regional series shall have limited liability of Rs. 100/- per consignment only.
Fuel Surcharge
Fuel Surcharge is an additional fee applied to cover fluctuations in fuel prices. It ensures that courier operations remain sustainable despite changing fuel costs.
Please find below the International Fuel Surcharge (IFS) applicable for the month of September 2025.
Fuel Surcharge Rates in % - wef 15.09.2025
Service/Product
CP / DP
Walk-in Customer / EBR
WorldWyde (Export & Import)
22.00%
22.00%
WorldWyde Express Standard Offer
22.00%
22.00%
Integrator - D (DHL)
30.00%
30.00%
Integrator DHL Offer
30.00%
30.00%
Volumetric Weight
Applicability the provision set out and referred to in this consignment note shall apply to modes of transport used by DTDC for connection of consignments.
Calculation
For Air Express & Air Cargo
Length x Breadth x Height (in cms) / 5000
For Surface
Length x Breadth x Height (in cms) / 4750
For International
Length x Breadth x Height (in cms) / 5000
Yogayog
LengthBreadthHeight
Restricted & Banned Items
Prohibited Goods not permitted to book in any network
Live Stock and its Articles
Activated SIM cards
Air guns, replica and imitation firearms
Alcohol/tobacco/drugs/poisonous goods
Animal Raw Skins/Furs
Antiques (objects over 100 years old)
APO / FPO / DPO Addresses
Arms & Ammunitions
NDPS prohibited drugs - Marketing Substance
Acetrophine
Alfentanil
Allobarbital
KYC
About KYC
KYC is an acronym for Know Your Customer which is a term used for identifying and verifying the identity and address of a customer.
In the context of increasing number of offenses, the Know Your Customer (KYC) guidelines have been put in place by the Ministry of Finance to ensure that they are not used intentionally or unintentionally by importers or exporters who indulge in fraudulent activities.
KYC documents (government recognised identity and address proof) need to be presented to customs during the import clearance process. Absence of KYC documents leads to clearance delays.
International Paperworks
Select destination country to view required paperwork.
Terms & Conditions
Applicability: These conditions apply to the carriage by Yogayog, of the consignments booked under this consignment note from and between specific locations within the territory of India.
Rights and liabilities of Yogayog and the Parties are governed by the terms and conditions set out herein below and this constitutes a binding contract between DTDC and the Parties.
Definitions:
"Delivery" means tendering of a consignment to a recipient.
"Yogayog" means Yogayog Express limited or any of its channel partners.